資料來源#
- Anthropic's Boris Cherny: Why Coding Is Solved, and What Comes Next
- How Anthropic's product team moves faster than anyone else | Cat Wu (Head of Product, Claude Code)
- The Founder's Playbook: Building an AI-Native Startup
摘要#
Anthropic 的知識工作代理產品,是 Claude Code 的姊妹產品。Claude Code 的目標是輸出為程式碼的工作;Cowork 則針對輸出為非程式碼的工作:簡報、收件匣分流、客戶檔案、發布文件與會議準備。產品由 Cat Wu 共同領導。
定位(Cat Wu 的說法)#
- Claude Code (CLI) — 一次性的程式設計任務;CLI 會率先取得新功能;「所有工具中最強大的工具」
- Claude 桌面版/IDE 中的 Claude Code — 需要預覽窗格的前端工作;更適合不熟悉終端機的非技術使用者
- Claude Code 行動版/網頁版 — AFK 時啟動任務;在推出前是「缺少的產品」——人們會在戶外把筆電繫在手機上
- Cowork — 任何輸出不是程式碼的工作
Cat Wu 如何使用它#
連接 Google Calendar、Slack、Gmail、Google Drive——「脈絡越多越好」。一個範例工作流程是:晚上將草擬的大綱及相關 Twitter/發布頻道連結提供給 Cowork,隔天早上回來時,就能得到一份 20 頁、打磨完成的簡報,再透過一輪回饋進行迭代。系統會載入 Anthropic 的設計系統,因此簡報看起來就像由設計師製作的一樣。
人們為何使用它(根據 Cat Wu)#
「Applied AI」團隊——內部 token 使用量僅次於工程團隊、排名第二——使用 Cowork 來處理:
- 客戶會議準備(「dossier」工作流程:整理昨天的問題、行動項目與 ETA 研究)
- 收件匣歸零/Slack 歸零分流
- 從 Salesforce + Gong + Slack 擷取發布計畫、內部文件與針對客戶製作的簡報
它如何連結到更大的 Anthropic 路線圖#
- Boris Cherny 將 Cowork 稱為整合通用 MCP 與電腦操作 的場域——與 Claude AI 使用相同的 MCP 連接器,加上 Anthropic 在電腦操作方面的領先地位,能支援缺乏 MCP 的軟體(Opus 4.7 的表現「相當不錯」)。
- 「公司裡已經沒有任何地方還在手動撰寫程式碼」——Cowork 涵蓋這項說法中的非程式碼部分(SQL、簡報與營運文件全部由模型生成)。
在創辦人手冊中(2026 年 5 月)#
The Founder's Playbook 將 Cowork 定位為 AI 原生新創在每個階段的營運層:
- 構想階段 — 自動化客戶聯繫與排程。Cowork 使用已驗證的目標客群輪廓研究潛在客戶、撰寫個人化聯繫內容,透過 MCP 連接 Gmail/Calendar、管理對話串,並執行第 7 天的後續跟進。
- MVP 階段 — 回饋迴路的後勤工作:聯繫早期使用者、安排回饋會議、結構化收集錯誤與功能需求,以及每週彙整。
- 發布階段 — 在營運層取代創辦人的注意力:稽核創辦人的週期性任務,分類為自動化/委派/僅限創辦人處理,並為適合自動化的候選任務建立工作流程邏輯。PM 作業系統:衝刺排程、錯誤分流路由與每週指標彙整。
- 擴張階段 — 企業級營運:工單路由、升級工作流程、由產品變更觸發的文件更新、續約追蹤與報告節奏管理。此外還包括 GTM 戰術執行:內容管線、對外推廣序列、分析師簡報後勤與 CRM 資料維護。
這份手冊的說法是:Cowork + Claude Code 結合後,能讓「小團隊擁有規模大得多的組織所具備的支援姿態」。手冊特別強調,Skills 是將創辦人週期性工作流程編碼化的介面。
關鍵引述#
- (Cat Wu)「如果我正在打造某個輸出是程式碼的東西,我會使用 Claude Code、桌面版,或行動版的 Claude Code。如果輸出是任何不是程式碼的東西,我就會使用 Cowork。」
- (Boris Cherny)「我認為 Claude design 是一個非常好的例子。它今天已經相當不錯了。未來會變得好很多。」(在他回答願景時,指的是 Cowork 類產品。)
相關連結#
- Claude Code — 姊妹產品
- Claude Design — 姊妹 Anthropic Labs 產品;Cowork 的輸出是簡報/文件,Claude Design 的輸出是視覺設計/原型;Boris Cherny 在此將 Claude Design 指為願景範例
- Cat Wu — 產品主管
- Boris Cherny — 將其列為投資領域
- Anthropic — 供應商
- Engineer PM Convergence — Cowork 加上 Claude Code,讓非工程職能也能實現「人人寫程式」+「人人透過代理執行營運」
- AI Employee Framing — Cowork 的部署介面(Gmail、Slack、Calendar、Drive)正是「AI 作為員工」的框架決策形成之處;HBR 研究顯示,這些系統的框架方式會改變問責與審查品質
- Human-AI Accountability Redesign — 非程式碼代理輸出(簡報、客戶檔案、收件匣分流)缺乏編譯器/測試驗證,因此問責重設的重要性比 Claude Code 更高,而不是更低
- Agentic Misalignment (AM) — Cowork 類部署(長脈絡、使用工具、每個行動的監督薄弱)正是 AM eval 的設定
- AI-Native Startup Lifecycle — Cowork 是四個創辦人階段的營運層
- Founder as Agent Orchestrator — Cowork 加上 MCP 整合,讓單人創辦人能實際擔任協調者角色
- Compounding Data Moat — Cowork 執行企業支援層,讓工作流程在 Scale 階段形成複利式鎖定
- Conversation Artifacts — Cowork 的輸出(簡報、客戶檔案、收件匣分流)是 AEI Cadences 報告分類的眾多產物之一;Cowork 資料始終被納入「Claude conversations」
- Problem-Solution Fit Discipline — Cowork 在構想階段的角色是研究、訪談框架稽核與訪談後彙整——驗證規範的營運層
- Fiona Fung — 領導 Cowork 的工程與產品(與 Claude Code 並列);協助小型企業客戶導入 Cowork,親身感受導入痛點(Dogfooding as Product Discipline)
開放問題#
- Cowork 的 harness 與 Claude Code 的相比如何?兩者都提供 Skills、MCP、子代理——但非程式碼輸出的失效模式不同(沒有測試套件、沒有編譯器,也沒有可供審查的差異)。
- Cowork 類輸出的 eval 規範是什麼?Cat Wu 表示記憶功能從 evals 中獲益良多;但目前不清楚簡報品質如何衡量。
資料來源#
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